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School & Educational Facility Cleaning FAQ

DBS partners with local cleaning companies to deliver services to our customers.  These are professional cleaning companies that are carefully screened and vetted.  Additionally, each customer is assigned a dedicated Account Manager, who is an employee of DBS, who is responsible for supervising the services provided and ensuring your satisfaction.

Yes, typically it is the same cleaner/cleaners who will be servicing your facility..  This is better for both parties as it’s much more efficient to have someone servicing your facility who understands your needs and is familiar with your space.

Yes, the crew that will be cleaning your facility is local.  We have hundreds of cleaning crews throughout our service areas, and they provide services within a radius of their homes or business.  Most are not traveling more than 15-20 minutes to a customer’s location.

DBS provides cleaning and janitorial services for all types of educational facilities including public schools, charter schools, early learning centers, Montessori schools, daycares, special education schools, and more.

Yes, this is a common request from customers, and at your request we will have updated background checks performed on anyone who will be entering your facility, and provide those to you.

We customize services to your school’s unique needs, emphasizing disinfection to prevent the spread of germs. This includes general room cleaning, floor care, chalkboard and whiteboard cleaning, and trash removal.

Our service providers are professionals in the cleaning industry and have all the knowledge, experience and certifications required.  We are happy to provide you with OSHA (Occupational Safety and Health Administration) training certificates at your request, including Bloodborne Pathogens, Needlestick Prevention, and more.

Yes! We are very familiar with HIPPA regulations and deal with sensitive documents frequently. For peace of mind, many customers have us sign a form agreeing that we will not share or disclose any sensitive information we come across while performing our cleaning duties.

Our monthly pricing includes everything we need to perform the job to your specifications, including all cleaning equipment and supplies, with the exception of consumable supplies (paper towels, toilet tissue, hand soap, trash liners, etc.).  However, you can purchase these consumable supplies through DBS for your convenience.

We offer flexible and customized cleaning solutions tailored to each school or facility’s unique requirements.

Currently DBS provides services in NH, MA, RI, CT, NJ, PA, MD, DC, IL, FL & AZ.  So yes, if your locations are within those states, we’ll be happy to service them all.

Due to the high-priority placed on diminishing the spread of germs in schools and educational facilities we recommend daily cleaning.

Yes, the safety of students and staff is our top priority. We prioritize using environmentally friendly (Green) cleaning products, approaching the cleaning of educational facilities with the same level of detail and professionalism as medical and healthcare facilities.

We have a very basic agreement with our customers that can be canceled at any time upon 30 days notice.